Terms & Conditions
Welcome to dermessa.com (“Website”)!
These Terms and Conditions (“Terms”) govern your use of the Website and any products or services offered by Dermessa (“we”, “us”, or “our”). By accessing or using the Website, including by placing an order for products on the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access or use the Website, including placing an order for products on the Website.
1. Eligibility
You must be at least 18 years old to use the Website. By using the Website, you represent and warrant that you are at least 18 years old.
2. Products and Services
We offer clean beauty products for purchase on the Website. We reserve the right to modify our product offerings at any time without prior notice.
3. Orders and Payment
- To place an order, you must provide accurate and complete information, including your name, shipping address, email address, and payment information.
- We accept various payment methods as displayed on the Website. Payment will be authorised before order processing.
- We reserve the right to cancel any order for any reason, including but not limited to product availability, errors in pricing information, or issues identified with your payment method.
4. Shipping and Delivery
We will ship your order to the address provided at checkout. Shipping times and costs will be displayed at checkout and may vary depending on your location and chosen shipping method.
We are not responsible for lost, stolen, or damaged packages after they are shipped.
5. Returns and Exchanges
- We accept returns and exchanges of unopened, unused, and undamaged products within 30 days of receipt.
- Returns must be in accordance with our Return Policy.
6. User Content
You may submit reviews, comments, and other content (“User Content”) to the Website. You retain all ownership rights to your User Content, but you grant us a non-exclusive, royalty-free, worldwide license to use, modify, publish, and translate your User Content in connection with the Website.
7. Intellectual Property
The Website and its content, including but not limited to trademarks, copyrights, and designs, are our property or the property of our licensors. You may not use any of our intellectual property without our express written permission.
8. Disclaimer
The information on the Website is provided for informational purposes only and is not intended as a substitute for professional medical advice. We make no representations or warranties about the accuracy, completeness, or timeliness of the content of the Website or any products purchased on the Website.
9. Limitation of Liability
To the extent permitted by law, we will not be liable for any damages arising from your use of the Website or any products purchased by you on the Website, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
10. Termination
We may terminate your access to the Website for any reason, at any time, without notice.
11. Governing Law
These Terms will be governed by and construed in accordance with the laws of New South Wales, Australia. The courts of New South Wales will have exclusive jurisdiction.
12. Entire Agreement
These Terms constitute the entire agreement between you and us regarding your use of the Website.
13. Changes to the Terms
We may revise these Terms at any time by posting the revised Terms on the Website. You are expected to check this page regularly so you are aware of any changes, as they are binding on you.
14. Contact Us
If you have any questions about these Terms, please contact us at [email protected]